Policies
Terms
The rules for buying from Soul Indeed. Plain language, no traps.
Last updated 30 July 2026
Who you're buying from
Soul Indeed, based in Mumbai, Maharashtra, India. You can reach us at hello@example.com or on WhatsApp.
How an order is made
Adding something to your cart doesn't reserve it. An order exists once you've paid by UPI and sent us the order details on WhatsApp. We'll confirm it back to you — that confirmation is the point the sale is agreed.
Occasionally something sells out between your payment and our confirmation. If that happens we'll offer you an alternative or refund you in full, usually the same day.
Prices and payment
- All prices are in Indian Rupees and include applicable taxes.
- Payment is by UPI only. We don't offer cash on delivery or card payments.
- Shipping is free over ₹999, otherwise ₹79 flat.
- We may change prices at any time, but never for an order you've already placed.
Product photos and colour
We photograph the actual garments and don't retouch the fit. Screens vary though, so the exact shade you see may differ slightly from the shirt in your hands. Measurements on each product page are the reliable guide.
Returns
Covered in full on our returns page, which forms part of these terms.
Designs and content
The prints, photographs and text on this site belong to us. Buying a tee means you own that tee — please don't reproduce the artwork commercially.
What we're responsible for
We stand behind what we ship: if a product is faulty, wrongly sent or damaged in transit, we'll replace or refund it. Beyond the value of your order, we can't be held liable for indirect losses. Nothing here limits rights you have under Indian consumer law.
Disputes
Message us first — nearly everything is solvable in a WhatsApp conversation. Formally, these terms are governed by Indian law and the courts of Mumbai have jurisdiction.