Contact
Talk to an actual person
No ticket system, no bot. Messages go to the same two people who pack the parcels.
Fastest way to reach us. Order questions, sizing help, where-is-my-parcel — usually answered within a few hours.
Message us →Better for anything long — returns, bulk orders, collaborations. hello@example.com
Send an email →Common questions
How do I pay? +
By UPI. At checkout you get a QR code and the exact amount — scan it with GPay, PhonePe, Paytm or your bank app, then send us the order on WhatsApp. On a phone you can tap straight through to your UPI app instead of scanning.
Is it safe to pay this way? +
The money moves directly from your bank to ours over UPI — we never see or store your card, UPI PIN or bank details. Check that the name on your payment screen matches before you confirm, the same as any other UPI payment.
When will my order ship? +
Within one working day of the payment showing up, and it usually reaches you 4–7 working days after that. You get a tracking link on WhatsApp as soon as it leaves us.
What if it does not fit? +
Exchange it for a different size within 7 days of delivery, as long as it is unworn and unwashed with the tags on. Message us on WhatsApp and we will arrange the swap.
Do you ship outside India? +
Not right now. If you are abroad and want something, message us — we will tell you honestly whether it is worth the courier cost.
Can I order in bulk for a team or event? +
Yes, and we do custom prints for runs of 25 or more. Email us with roughly what you have in mind and we will send options and pricing.
Soul Indeed · Mumbai, Maharashtra